Our Customers

 


We are so fortunate to have built, over the past four decades, a large and loyal repeat client base. Our customers are our friends and neighbors, both here in New Mexico and across the globe. Our individual residential customers, design partners, architects and builders come to us for a variety of reasons.

Individual Customers

Unsurpassed Quality Craftsmanship:RangerCoffeeTable
Even mass-produced, foreign made furniture is expensive today. How disappointing to purchase a piece that shows wear quickly and evidences substandard construction. At ET, we use traditional building methods and finishing techniques to create heirloom-quality American made furnishings and cabinetry that stands the test of time. We value your investment with us, and we build wood furniture and cabinets that inspire long lasting customer relationships.

Custom_ArmoireCustomization:
Most of our customer inquiries begin like this: “I have this strange niche/wall/window.” It’s frustrating to shop for months without success. ET designers offer customization in a variety of ways. If you love our Santa Fe style dining table but need it 3 inches longer, we can do that! If you are looking for a wholly unique design of your own creation, we can do that too.

Individual Design Services: 
We know that you don’t undertake kitchen remodels or design entertainment units every day. But we do: Custom is what we do, every day. When you shop with ET, you receive personalized design services from day one. We’ll ask the questions you may not think to ask, with a goal to help you design a bedroom set, dining room china cabinet, bathroom or kitchen that continues to delight you, to work well for your lifestyle, and that reflects your personal style, for years and years to come. So bring your “inspiration book” to our showroom. Clip magazine photos, bring us photos of your room, or invite us for a home consultation. We’ll get to know each other, and together we’ll discover, design and build the perfect solution for your furniture or cabinetry needs.

Designers & Architects 

Customization:Blue_Table
Our design partners choose ET when they need solutions. A coffee table that works proportionally with a custom rug. Built in cabinetry to solve the problem of that awkward niche. Made in America furniture for the conscientious consumer. We have decades of experience working with both residential and commercial interior design projects. Our local designers choose ET because of our extensive experience designing furniture and cabinetry both traditional New Mexican architecture and the area’s custom homes. From North Albuquerque Acres to Los Ranchos, from Corrales to High Desert, Tanoan, PaaKo and Las Campanas, we have extensive project experience with all neighborhoods, builders, and styles.

MaitreDStandTrust:
Our design partners choose ET when trust matters. Many of our designers work across the nation and the world. At Ernest Thompson, designers have the flexibility to choose from our wide selection of ET Classic designs, to submit specifications for a wholly customized design, or to submit plans with guidelines and let our talented staff of designers do the rest. From traditional southwest, to transitional, to Old World European, to contemporary – Ernest Thompson designs and builds in every wood, style, and finish. And we can help you through the entire process remotely – via internet, email, telephone, and mail.

One Stop Shopping:
At ET, we provide high quality cabinetry, furnishings, and window coverings. So, not only can we design cabinetry for an upscale spa, but you can specify us for your furniture package as well. Kitchen remodel? Let us provide coordinating dining room furnishings or bar stools. Need us to provide guest room furnishings for your hotel renovation? We can also provide Sombraje window coverings for your restaurant or the new front desk.

 

 

Builders & Remodelers

Flexibility: Avila  Phoenix airport
Our entire business is flexibility. The custom process means that we can adjust to a wall that becomes 6 inches shorter, or factors that change the production schedule. Our workshop is literally steps from your Designer’s desk. We offer unsurpassed, personalized service that you just can’t receive from a non-custom casework manufacturer. Additionally, we have worked in every installation environment imaginable: from the custom residence to commercial display casework, from government and institutional projects to high security airports.

Quality Construction: 
There is virtually nothing that we can’t do and only a few things that we won’t. We build in any style, any wood, and any finish to accommodate your custom new build or remodeling needs. We build in solid wood using mortise and tenon joinery, french dovetailed drawers, and use high quality hardware. The only thing we don’t do is sacrifice quality. Our job is to build furniture and cabinetry that enhances your project, your business, and your client’s experience with your business.

Design Services:
Our builder partners choose ET when customer confidence matters. Our design consultants are happy to work with you and directly with your customer, helping your customer to maintain a sense of comfort and control during the building or remodel process. Design consultations, site visits, and installations are standard services. How can we help you develop long lasting client relationships, repeat business, and referral business?

SWSC   Taos Furniture

Ernest Thompson   Sombraje

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